Frequently
Asked Questions (FAQ)
1) I want to edit a receipt but I know only the receipt number. How can I do this?
(a) In the receipt entry form enter the receipt number in the text box down to Agreement Number and then click Find to display if the receipt existed. Then click Edit button to modify the receipt.
2) I changed a “none” mode installment to other mode, when saving getting error “The amount entered cannot exceed the Remaining Amount.” why?
(a) There are two reasons; first if you already received the complete amount for that particular Payment Type. May be you added “none” installments for more than the Amount due. You can simply remove these installments.
(b) The second is you are entering an amount for a particular Payment Type more than that of receivable amount.
3) During data entry the cursor is not selecting (blocking) the existing data in the field, so I have to first delete data in each field and enter it again. How can get the field blocked?
(a) The new update will solve this problem.
4) I want to add installments that are not fixed in amount like Rent?
(a) Make the payment type as “Assorted” using the Tools\Additional Installment Type menu.